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[OPEN Podcast] Executing as a Best-In-Class Firm: Operational Excellence From The Inside of Over 50 VC Firms with Kristen Ostro of Strut Consulting
· Firm Management

[OPEN Podcast] Executing as a Best-In-Class Firm: Operational Excellence From The Inside of Over 50 VC Firms with Kristen Ostro of Strut Consulting

Kristen Ostro, founder of Strut Consulting and NEA alum, shares how mission, vision, and values (MVV) are essential for building a resilient VC firm. She explains how MVV guides hiring, branding, and decision-making, and why it’s never too late to set a strong foundation.

This is an open podcast available to the community. If you are a VC Managing Partner and interested in gaining access to our private podcasts please Apply for Membership.

In this episode of VC Mastermind, host Jacob Mullins welcomes Kristen Ostro, founder and CEO of Strut Consulting, to discuss the foundational elements that set venture capital firms up for long-term success. Kristen shares how her career began under the mentorship of Dick Kramlich at NEA, where she was trained in the core values and operational excellence that have shaped her approach to supporting dozens of VC firms across Silicon Valley125. Drawing on this experience, Kristen explains why establishing a clear mission, vision, and values (MVV) framework is essential for firm alignment, decision-making, and building a resilient culture.

Kristen outlines the common pitfalls firms face when they skip the MVV exercise, such as misalignment, wasted resources, and cultural drift, and offers actionable advice for integrating MVV into hiring, branding, and succession planning. She emphasizes that it’s never too late for a firm to revisit and refine its core principles, and shares practical tips for making the process collaborative and authentic.

Listeners will gain valuable insights on how to differentiate their firm in a competitive market, attract top talent, and create a legacy that stands the test of time. Kristen’s reflections, inspired by her early training with one of venture capital’s founding fathers, offer a roadmap for building a values-driven organization that can thrive for decades.

If you are a VC Managing Partner and interested in gaining access to our private podcasts please Apply for Membership.

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